Frequently Asked Questions

What products do you offer?

Francois Designs offers travel-inspired T-shirts, wall art and canvas prints featuring destinations from around the world.

How do I choose the right T-shirt size?

Please check the size guide provided on the product page before ordering. Sizing may vary slightly depending on the product.

How long will my order take to arrive?

Production and delivery times vary depending on the product and destination. Estimated delivery information will be provided during checkout.

Do you ship internationally?

Yes, we offer shipping to many international destinations. Available shipping options will be shown at checkout.

Where are your products made?

Our products are made to order through our selected print and fulfilment partners. Production locations can vary depending on the product and delivery destination.

What if my order arrives damaged or incorrect?

Please contact us with your order details and photos of the issue so we can help resolve it.

Can I return or exchange an item?

Please see our Refund Policy for full details regarding returns, refunds and damaged or incorrect items.

How can I contact Francois Designs?

Visit our Contact page and send us a message. We’ll be happy to help.