Shipping & Delivery

All Francois Designs products are made to order especially for you through our selected print and fulfilment partners.

Production Times
Please allow time for your order to be produced before it is shipped. Production times may vary depending on the product and where it is being fulfilled.

Shipping Costs
We ship within Australia only. Standard tracked delivery is charged at a flat rate of $12 AUD per order and shown at checkout.

Estimated Delivery
Estimated delivery times will be provided at checkout where available. Delivery times may vary depending on your destination and circumstances outside our control.

Tracking
Where tracking is available, tracking information will be provided once your order has been shipped.

Delivery Issues
If your order is significantly delayed, arrives damaged, or you experience another delivery issue, please contact Francois Designs through our Contact page and include your order details so we can assist you.